RETURN AND REFUND POLICY

PRÜVIT CUSTOMERS

If within the first 30 days from the date of purchase you are not satisfied with a Pruvit product for any reason, you may contact support@pruvithq.com to return the unused portion of the product for a full refund of the product purchase amount, minus shipping and handling charges incurred.

After 30 days and up to 90 days post purchase, you may contact support@pruvithq.com to return the remaining sellable portion of the product for a full refund of the sellable portion you return, minus shipping and handling charges incurred.

Because Pruvit cannot guarantee the quality of Pruvit products that are sold to Customers by non-Promoters, Pruvit’s Refund Policy is not available for products that Customers purchase from anyone other than a Promoter or Pruvit itself or that are purchased in any unauthorized channel.

PRÜVIT PROMOTERS

If within the first 30 days of the original purchase, you are not satisfied with the product, you must contact support@ pruvithq.com to return the unused portion of the product for a full refund, minus shipping and handling charges. Your promoter account will then be subject to six (6) months suspension.

Between 30 and 90 days, if you are not 100% satisfied with our products or are unable to sell them, you may return the items for a refund if the products are in resalable condition. (*Resalable condition means in sealed enclosed boxes with wrapper intact.) The refund shall be 70% percent of the original price for all returned product. Any shipping and handling charges incurred will not be refunded.

If you receive a product that is damaged or otherwise defective, you may return the product within 30 days of receipt for a full refund or replacement product.

PROBLEMS WITH SHIPMENTS

If within 30 days of the expected reported delivery date, you do not notify support@pruvithq.com of a problem with the receipt of your order, including but not limited to, failure to receive the product, improper sealing, damage to the container, quality of the internal product, and/or receipt of wrong product, refunds or exchanges will not be given.

ALL purchases are charged and refunded in U.S. Dollar. All returns, refunds and exchanges will also be refunded or exchanged based upon U.S. Dollar. Prüvit Ventures, Inc. is not responsible for fluctuating exchange rates.

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