RETURN AND REFUND POLICY

PRÜVIT CUSTOMERS

If within the first 7 days from the date of purchase you are not satisfied with a Pruvit product for any reason, you may contact supporthk@pruvithq.com to return the unused portion of the product for a full refund of the product purchase amount, minus shipping and handling charges incurred.

Because Pruvit cannot guarantee the quality of Pruvit products that are sold to Customers by non-Promoters, Pruvit’s Refund Policy is not available for products that Customers purchase from anyone other than a Promoter or Pruvit itself or that are purchased in any unauthorized channel.

PRÜVIT PROMOTERS

If within the first 7 days of the original purchase, you are not satisfied with the product, you must contact supporthk@ pruvithq.com to return the unused portion of the product for a full refund, minus shipping and handling charges. Your promoter account will then be subject to six (6) months suspension.

If you receive a product that is damaged or otherwise defective, you may return the product within 7 days of receipt for a full refund or replacement product.

PROBLEMS WITH SHIPMENTS

If within 7 days of the expected reported delivery date, you do not notify supporthk@pruvithq.com of a problem with the receipt of your order, including but not limited to, failure to receive the product, improper sealing, damage to the container, quality of the internal product, and/or receipt of wrong product, refunds or exchanges will not be given.

ALL purchases are charged and refunded in U.S. Dollar. All returns, refunds and exchanges will also be refunded or exchanged based upon U.S. Dollar. Prüvit Ventures, Inc. is not responsible for fluctuating exchange rates.

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